this morning I went to John Lewis for an appointment with a personal shopper. This is something that I’ve never done before but I’d highly recommend it to anyone who wants some fresh ideas about buying clothes, or even just someone to help you find things.
I was looking for an outfit to wear at a wedding and a 70th birthday party this autumn. I tried on loads of different styles of dresses to start with but although we found a colour that suited me, and a dress style that suited, we couldn’t get anything that matched both criteria. So we went on to a lovely pair of wide leg trousers and eventually a purple silk blouse to go with them.
At one point I was sitting there feeling totally pampered! Wearing a robe, drinking a cup of tea, whilst the personal shopper was finding things for me to try on.
I can’t reiterate enough what a positive and liberating experience this was and I wouldn’t hesitate to recommend it, particularly to any blind person who finds clothes shopping difficult. it doesn’t cost anything to use the service and you are under no obligation to buy.
I then went on to Marks and Spencer. I’d seen a cardigan online and wanted to look at one before buying it. the lady who was asked to help me was bored, disinterested, and couldn’t wait to try and tell me they didn’t have it and get me out of the shop. fortunately my persistence led to the cardigan being found and I went on my way. Its a shame as I like shopping in marks and Spencer, but the customer service on my last two visits has been sadly lacking.