A rather disturbing routine is starting to emerge in this household on a friday evening which is becoming annoying to say the least.
As two blind people living together, we have to rely on the scanner to read our mail. Because I’m inherently lazy about this job, it often gets left until my partner comes back on a Friday.
This evening’s offerings were all too typical of a week’s post in this house.
A mortgage statement which tells me I’ve paid out loads but virtually nothing towards the cost of repaying the mortgage.
A big sheaf of papers from HSBC even though we’ve opted for their green account option to supposedly cut down on paper.
A printed glossy from orange, even though we’ve asked for Braille correspondence.
And finally, a council tax demand for money which we’ve paid.
Every week we have this type of correspondence. typically it either consists of letters informing us indirectly of companies’ ineptitude, or of letters we have to scan because companies who provide Braille, and who we have requested it from, haven’t bothered to provide it.
So then begins the raft of phone calls on Friday evenings or the following Monday to sort out these messes. Usually at extra cost to us as companies will insist on 0845 numbers which do not feature in free minutes packages.
god I sound like victor meldrew I know, but its so infuriating.