I was just chatting with a colleague who reminded me of a call I made to Virgin Credit Cards a couple of months ago which still amuses us!
The call went something like this.
Mel. Good morning, I’d like to arrange to have my credit card statements sent to me in Braille please.
Operator. Certainly. Have you just moved to Braille?
Mel. I’m sorry?
Operator. Where abouts in Braille do you live?
At which point I had to explain to the lady what Braille is, she had never heard of it. What’s more, I had to use all my self control to stop myself dissolving into fits of laughter.
In fairness, she was very pleasant about it and transferred me to a colleague who was able to deal with my request straight away.
I expect we’ll dine out on that one for a while though!